SERVICES

SERVICES

SERVICES

Services included in the price

  • Cleaning: our cleaning staff will visit your apartment once a week to clean it and change the towels and sheets.

  • Wi-Fi Internet access: our apartments are equipped with permanent wireless Internet access. Computers are also available for use during your stay. See our 'Additional Services' page.

  • Cots and high chairs for children: send us an email, three days before your arrival, to info@blackandwhitehome.com indicating the dates of your arrival and departure, the apartment in question and the equipment you need. The confirmation will be received within 24 hours.

Additional services not included in the price

To make your stay even more comfortable, we offer a range of additional services. Send an email to info@blackandwhitehome.com (a minimum of 24 hours before) or call the office at the telephone number: +34 93.201.66.55 (Monday to Sunday from 9:00 a.m. to 6:00 p.m.). Indicate the service you wish to hire, your name and the apartment where you will be staying. Additional services must be reserved and paid separately.

  1. Extra cleaning

Maintenance cleaning: Includes change of towels and sheets. Price: € 50

Clean bedding (without placement)

1 bedroom apartment: 1 set of sheets; 2 small towels, 2 large towels and 1 bath mat: € 15.

Two-bedroom apartment: 1 set of double sheets, 4 small towels, 4 large towels and 1 bath mat: € 20.

Clean bedding (with placement). Includes bathroom cleaning

1 bedroom apartment: 1 set of sheets; 2 small towels, 2 large towels and 1 bath mat: € 25.

Two-bedroom apartment: 1 set of double sheets, 4 small towels, 4 large towels and 1 bath mat: € 35.

  1. Arrival and departure

Check in

The usual check-in time is between 3 p.m. and 9 p.m.

  • Late check-in: if your arrival time is not in these hours we can offer this service with its respective rate:

Between 9:00 and 24:00 - 30 €
Between 24h and 2h - € 40
Between 2h and 8h - € 50

  • Early check-in: if you want to check-in before 3pm, you must request it with priority upon arrival. In case it can be offered, this service has an extra charge of € 30 (between 8am and 12am)

Please note that there is NO reception in the building. That is why, to give our check-in team time to arrive at the apartment to welcome you, it is strictly necessary to contact us upon arrival (by calling the following telephone number: +34 607.220.167) and let us know Know in advance your programming.

Baggage: if you only need to leave your luggage, remember that you can leave it without charge in the office from 9 a.m. to 6 p.m. After this time, we offer you two possible services:

1) In the building: there is the option that one of the members of our staff receive your luggage in the same building and then make an appointment with you to perform your check-in. This service costs € 15.

2) Service without luggage: you can also choose to hire an external service to allow the traveler to enjoy from the first to the last day of their stay, without worrying about the luggage. The service of this company consists in picking up your luggage at the airport and delivering it to you at the moment and at the moment you want. By not having to carry luggage, your experience in the city is much more comfortable and the freedom of not worrying about them will give you the feeling of increasing your stay.

Arrival service: a team of professionals will be waiting for you at the airport to pick up your luggage. And then they will be delivered at the time you choose, once you're in the department.

Cost of the service: € 15 per suitcase from one to two € 5 per extra bag. For more information, visit: www.no-luggage.com/services

SECURITY: Sealed luggage with irreplaceable security flanges labeled with barcodes for perfect control, monitored via GPS, own transport fleet and duly identified delivery points. In addition, the price includes a comprehensive insurance of € 3,000 for luggage. Optionally, wrap all bags with plastic wrap and label with